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Our Email:

support@sanjhsavera.co.in

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Our phone number:

+91 78906 28550

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Our Address:

2nd Floor, 60, Sir Hariram Goenka Street, Bara Bazar, Kolkata, Kolkata, West Bengal, PIN Code 700007.

HELP YOURSELF WITH SOME

FREQUENTLY ASKED QUESTIONS

How long will it take to ship my order?

We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.

The delivery timeline depends upon the delivery address of the customer.

For metros & Tier 1 cities, it may take 3-4 working days, whereas for Tier 2 & 3 cities & rural areas, it may take 5-7 working days.

What do I do if I received a Tampered box?

If your package has been opened or tampered with, we request you to not accept the shipment and immediately inform our customer support team at 7890628550 or  support@sanjhsavera.co.in

What do I do if I receive a Damaged/Wrong Product?

If you have received a damaged product, please reach out to our customer support team immediately at 7890628550 or support@sanjhsavera.co.in

  • a) You should ensure the product is unused
  • b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)
Are the colours of the products shown on the website accurate?

The colours of the products on our website have been portrayed as accurately as possible, however, monitors and screens of electronics devices differ in their display of colour, so it may slightly vary depending on the display screen

What do I do if an item from my order is missing?

Kindly reach out to our customer support team as soon as your order is delivered at 7890628550 or  support@sanjhsavera.co.in

Will I get separate shipments if I buy 3-4 products or will it be in a single shipment?

We may split the order into multiple shipments depending on the weight.

Why is my order being Cancelled?

We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. Our support team will keep you posted if your order has been cancelled.

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